Frequently Asked Questions

Frequently Asked Questions

• How do I control my VDS?
  
• What can I use my VDS for?
  
• How will I be billed for my server?
  
• How do I update my billing information?
  
• Do you accept PAYPAL?
  
• How do I upgrade/add/cancel my account??
  
• How do I see how much ram my OpenVZ account is using?
  
• I'm getting memory errors with OpenVZ? What can I do?

• Quantact members use our Quantact Control Panel (QCP) to control their VDS.
  
• Booting and Halting are accomplished here, as well as Operating System installs, and Snapshot backups.
  You may login to the QCP at: my.quantact.com

• Please read our Terms of Service and Acceptable Use Policy.

• Billing occurs on the 1st day of the month.
• All new accounts will be prorated for the remaining days in a month.
• Invoices will be emailed out when billing occurs.

• Yes, we accept paypal as a method of billing.
  
  However, for identity verification purposes, your first month of billing will require a credit card.
  
  Your paypal must come from an email listed in the support portal as a primary contact for your account.

• Simply login to the QCP at https://my.quantact.com/login.cgi.
  
  You may Upgrade/Downgrade, Create a new server, or cancel an existing one.
  

  If you have questions please open a help ticket in the support portal at https://support.quantact.com.

• Our documentation portal has a summary of OpenVZ technology, as well as information on how memory is accounted for in OpenVZ.
  http://docs.quantact.com/doku.php?id=OpenVZ_Intro

• See our entry in the docs:
  OpenVZ Introduction

• You can update your billing information in the support portal at:
  https://support.quantact.com
  
  On the left hand navigation click:
  Client Profile -> View Billing Info -> Add/Update Card.